DocSTAR Keeps on Trucking
The Problem
It's estimated that 600 million pages of computer printouts, 234 million photocopies, 76 million letters and 24 million other documents are generated by U.S. businesses every day. Approximately, 7.5% of all business documents are lost and the more paper you create; the harder it is to keep track of the information printed on it. To avoid this problem, many businesses are now beginning to implement a document imaging system.
The Solution
Document Imaging involves converting paper documents to digital files that can be cheaply stored and quickly retrieved, often in less time than it takes to walk across a room to a filing cabinet
The Benefits
The DocSTAR Solution offers transportation companies of all sizes a comprehensive document imaging, storage, and retrieval system that address every facet of the transportation industry documentation.
Key Benefits of Document Imaging:
- Ease of Use: Employees with limited computer savvy can operate DocSTAR with very little training. Repetitive steps can be eliminated with documents for customers receiving multiple shipments.
- Increased Efficiency: Faster access to documents in the system. Faster processing so that the billing cycle is compressed.
- Improved Cash Flow: More effective management of POD documents can reduce the amount of accounts receivables over 90 days past due.
- Improved Customer Service: Documents can be located in seconds and never get lost, providing nearly instantaneous access to critical information.
- Cost Reduction: Saves money by decreasing the need for storage space and reducing time spent on organizing and retrieving paperwork.
- File Protection: Eliminates the potential loss of physical documents. Easier to restrict access to unauthorized users.
Today through document imaging, more and more truck fleets have began avoiding the clutter and precious man-hours used attempting to find important information. As documents such as bills, fuel receipts, proof of delivery, claims, weight tickets, driver logs, etc. come in, they are fed into the network and indexed. Once in the system, these documents can easily be pulled up on a screen for reference.
For many trucking companies, the biggest benefit is faster billing cycles. With the paper system, there is a lot of copying and filing of information before invoices can be sent out. By implementing a DocSTAR document imaging system, faster access to documents will translate into an improvement in customer service. Efficiency is improved because clerical workers can spend more time on customer analysis instead of sorting through paperwork.
